Privacy Policy

Introduction

Welcome to Islamcims. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform, including the Islamcims APK, website, and related services in India.

By accessing or using Islamcims, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use our services.

Information We Collect

Islamcims collects limited information to provide and improve our services for Indian users:

1. Personal Information (Provided by You)

Mobile number (for OTP verification as per Indian regulations)
Email address (optional)
Payment details (processed through secure, encrypted gateways)
KYC information (only when required for withdrawal verification)
Username and profile information

2. Automatic Information (Collected Automatically)

Device information (model, operating system, screen resolution)
App usage statistics and gameplay patterns
Network information (connection type, IP address - anonymized)
Crash reports and performance metrics
Browser type and version (for website users)

How We Use Your Information

Your data helps us enhance your Islamcims experience:

To verify your identity and secure your account
To process transactions and facilitate withdrawals
To improve our APK performance and fix technical issues
To send important service updates and security alerts
To prevent fraud and unauthorized access
To comply with Indian legal and regulatory requirements
To personalize your experience on our platform
To analyze usage patterns and improve our services

Cookies and Tracking Technologies

Islamcims uses cookies and similar technologies to:

Remember your preferences and login sessions
Analyze traffic patterns to improve our platform
Provide personalized content relevant to Indian users
Measure advertisement effectiveness (where applicable)

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.

Data Security Measures

Islamcims implements robust security protocols to protect your information:

End-to-end encryption for all sensitive transactions
Secure Socket Layer (SSL) technology for data transmission
Regular security audits and vulnerability assessments
Restricted employee access to user data
Two-factor authentication (2FA) for account protection
Compliance with Indian data protection lines
Secure servers with firewall protection

Third-Party Services and Links

Islamcims may integrate with trusted third-party services for:

Payment processing (Razorpay, Paytm, UPI gateways)
Analytics (Google Analytics, Firebase - anonymized data)
Cloud storage and hosting services
Customer support platforms
Advertising networks (with user consent)

These partners adhere to strict data protection standards and are prohibited from using your information for unauthorized purposes.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights as an Indian User

You have the following rights regarding your data:

Right to Access: Request details of your personal data we hold
Right to Rectification: Correct inaccurate or incomplete information
Right to Deletion: Request deletion of your account and data (subject to legal requirements)
Right to Object: Object to certain data processing activities
Right to Data Portability: Request a copy of your data in a structured format
Right to Withdraw Consent: Withdraw previously given consent for data processing

To exercise any of these rights, please contact us at the email address provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Indian law. When your data is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Islamcims does not knowingly collect or solicit personal information from individuals under 18 years of age. If you are under 18, please do not use our platform or provide any personal information. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our platform with a new "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@islamcims.com
Website: www.islamcims.com/contact
Address: Flat No. 5-21, 3rd Floor, Lane No. 8, Opposite Sunrise Apartments, Lakshmi Enclave, Madhapur, Hyderabad, Telangana – 500081, India.

We will respond to your inquiry within 7-14 business days as per Indian consumer protection lines.

Grievance Officer

In compliance with Indian IT Act, 2000 and Rules, we have appointed a Grievance Officer to address your concerns:

Name: Anjali
Email: grievance@islamcims.com
Response Time: Within 24 hours for acknowledgment and 30 days for resolution